About the Project
Leading healthcare company Patient Pal wants to improve clinics’ patient experience and operational effectiveness for their SaaS clients. Dedicated to providing top-notch healthcare, they look for creative ways to improve service delivery and streamline administrative processes.
Our Agile Development Process
We conduct in-depth market research focusing on the behaviour and preferences of the target audience to create data-driven strategies.
Research & Analysis
We conduct in-depth market research focusing on the behaviour and preferences of the target audience to create data-driven strategies.
Design & Development
Test & Quality Assurance
Deployment & Launch
What We Did
The primary aim of Patient Pal was to facilitate smooth operations for the healthcare providers as well as the patients. We understood their requirements and came up with a solution of implementing the SaaS platform to the app.
After integration, the app performance enhanced streamlining the processes like appointment scheduling, verifying insurance eligibility, gathering patient data before appointments, and cost approvals.
Tech Stack
What Made the Project Successful?
Appointment Scheduling Automation:
Allows patients to schedule appointments ahead of time and receive automatic email and SMS reminders, saving the clinic time and money.
Patient Intake Process:
Provides a link for patients to complete intake forms online prior to their visit, avoiding the need for paperwork at the clinic.
Insurance Verification:
Verifies insurance eligibility and provides current copay, coinsurance, and deductible information for certain CPT codes.
EHR Integration:
EHR Integration allows for smooth data management by synchronizing digital records with EHR systems.
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Sydney: Three International Towers, Suite 103 Level 24/300 Barangaroo Ave, Barangaroo NSW 2000, Australia
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